reason,
Office Professional 2007 Key
a message from the mail queue has didn't be delivered productively along with the retry restrict has become exceeded.
failed emails sitting around the mail queue sometimes lead to the mailer support to suspend alone,
Office 2010 Home And Student, and hence develop a backlog of new messages inside the queue. since the services is restarted instantly whenever you re-open kiwi cattools in common mode,
Office 2010 Home And Business Key, the backlog then clears by itself leaving just the failed concept.
there are two probably causes to this issue which can be recognized from checking the infolog.
i) the connection to the smtp server you're making use of for relaying your e-mail is timing out just before the smtp server has acknowledged profitable sending of one's message. check the infolog to get a mail error: line that contains "smtp server did not acknowledge message before timeout".
this is normally caused by an activity (e.g. mac address table report) which exports a large amount of data and also the options to send this data by email has been selected ("e-mail statistics/reports from the activity" option in electronic mail tab of activity).
ii) a badly formed or invalid e-mail address has long been specified within the cattools e-mail setup,
Office 2010, or as an alternative electronic mail address within an activity. check out within the infolog for the existence of the lines: "report e-mail to: [specified e-mail address] has become queued" or "error notification e-mail has been sent to: [specified email address]"
[specified email address] must contain a valid electronic mail.
see kb article error: kiwi mailer service stops running after period of time