Gartner Inc. analysts have printed a investigation note for their clients who're nonetheless caught on Net Explorer six, providing assistance around “Solving the IE six Dilemma.” But none of options included are very palatable — at least not according to Gartner.
Gartner notes that a number of organizations still are supporting and/or standardizing on IE six — nine years after its introduction — because they;ve built up sizable installed bases of line-of-business applications that are IE 6-dependent (among other reasons). These organizations aren;t easily able to move to IE 8 or Windows 7 because of these dependencies, they said.
Gartner estimates that “organizations running IE6 report that up to 40% of homegrown browser applications fail to run properly with IE8.”
“Furthermore, many ISV applications, including complex ERP and CRM applications, with lengthy and expensive migration requirements, must be remediated before IE8 can be used,” Gartner officials said in the research notice. “Through 2014, IE8 compatibility problems will cause at least 20% of organizations to run overtime or overbudget on their
Windows 7 migration projects,” Gartner estimated.
The study outfit is advising these customers to “continue to fix or replace affected applications with ones that adhere to Online standards by April 2014″ (the date XP SP3 support ends). But fixing apps is hard and time consuming, especially for those with hundreds or thousands of internally developed programs, Gartner acknowledged.
There are some temporary solutions that IE6-burdened organizations can apply, but none of them are without problems,
Office 2010 Professional, Gartner said. Microsoft offers potential customers a few possible workarounds, including terminal services and MED-V, its operating-system virtualization technology. Various other software vendors, including VMware, also offer virtualization technologies that can be used to run IE 6 applications on top of
Windows 7,
Microsoft Office 2007 Key, the researchers noted.
The problem? Microsoft;s offerings are pricey (MED-V is available only to buyers who purchase Microsoft;s Software Assurance licensing), Gartner said. And the third-party offerings are potentially fraught with legal complications, the Gartner analysts added.
Companies including InstallFree, VMware, Symantec and Spoon.Net are providing tools specifically for virtualizing older versions of IE for use on
Windows 7,
Windows 7 Pro, Gartner said. “They embed certain OS components with the IE ‘bubbles; to allow IE6 or IE7 to run and provide compatibility. But this kind of virtualization may run afoul of Microsoft licensing, Gartner is warning its clients.
So what;s a customer stuck on IE six to do?
“A set of (IE six migration) tools from Microsoft would be nice,” said Gartner analyst Michael Silver, “But Microsoft seems to have decided not to help extend the life of IE 6 apps.” (A decision applauded by many, but not all,developers,
Office 2010 Key, partners and shoppers, I;d point out.)
Gartner is suggesting its buyers request indemnification clauses be added to their contracts. From the list of recommendations in Gartner;s study note:
“Request Microsoft to grant specific contractual amendments to allow you to virtualize IE6 as a
Windows 7 compatibility solution without fear of reprisal (but consider that Microsoft could nevertheless pursue your application virtualization vendor with legal action). Organizations in need of IE6 compatibility solutions that don;t have sufficient licenses to use Terminal Services and want to comply with Microsoft’s recommendation to avoid IE6 application virtualization should petition Microsoft for use of Windows 2003 Server software and associated Remote Desktop Services (RDS) client access licenses (CALs) for the sole use of accessing IE6 at no charge through 8 April 2014.”
“If Microsoft hates these (third-party) solutions, maybe they should improve terminal services or offer something lighter-weight than MED-V,
Office 2010 Activation,” Silver opined.
I asked Microsoft officials for comment on Gartner;s report and was referred to a recent Microsoft blog posts on how to deploy various Microsoft virtualization licensing options as part of a migration to
Windows 7. Microsoft execs had nothing specific to say about Gartner;s IE 6-focused recommendations.
Update: I did get an updated statement from Microsoft, however, after this post was published. The Softies emphasized other researchers have said the majority of business users are planning to move to
Windows 7 and IE 8 in the next 24 months. From a spokesperson:
“To help clientele take advantage of the modern desktop Microsoft makes available a significant number of resources to help organizations with their migrations to
Windows 7 and Internet Explorer 8 including: Webcasts, Prescriptive advice, Whitepapers, Tools; and Temporary virtualization solutions.
“Extensive information on all of these resources is available to customers on our Springboard, MSDN and
Windows 7 Enterprise sites.”
Any business shoppers out there have other options they;re considering or implementing to wean your organization from IE six?