“I tried to send a large attachment to a friend and now the e-mail is stuck in my Outbox! I;ve been trying to delete it and I can;t because Outlook says it;s still trying to send it. Help!” This is a fairly common issue that we;ve heard a lot of users report through the blog,
Office Home And Business 2010, so we wanted to write a quick post and explain the easiest way to get out of this situation. E-mail messages can get stuck in the Outbox for a few different reasons,
Buy Windows 7 Ultimate, but the most common case happens when the e-mails are very large (megabyte-wise) due to their attachments. You may even see errors like “Outlook is transmitting the message” when trying to delete them from the Outbox. So if you;ve got an e-mail stuck in your Outbox and you can;t re-open it, try this: Go the File menu,
Windows 7 Key Sale, then choose Work Offline in order to stop Outlook from trying to send all mails:
Switch to the Outbox.
You now have two options:
a. Move the message: you can drag-and-drop or use the Edit: Move to Folder menu item to move the e-mail to your drafts folder. This will allow you to re-open the offending e-mail and slim it down by removing the large attachments before attempting to resend it. b. Delete the message: this will immediately remove the message from the Outbox and put it in Deleted Items. If you receive an error at this point that says the message is being transmitted, close Outlook, wait for Outlook to exit (you may need to use Task Manager and wait for the Outlook.exe process to exit), and then start Outlook again and repeat steps 2-3. In some cases, the item may not be released until Outlook has restarted. Go to the File menu, deselect Work Offline to start sending and receiving mail again. Instead of sending a large attachment,
Cheap Windows 7, consider putting the file on a local network share or a SharePoint site inside your company and then sending a link around: For details on how to add a link, see: Use hyperlinks in Outlook items and/or Add links containing spaces to an e-mail message. If you;re sending it to users outside your company or are just sharing files with friends, you can use Windows Live SkyDrive as a cool and convenient way to store and send large files around. Hope that helps get you unstuck,
Office 2007 Ultimate Key! Updated 7/31: Added a new step 4 to restart Outlook if you receive an error that the item cannot be moved or deleted. Based on comments from readers of the blog, under some circumstances working offline may not be enough to let you move the item. If you restart Outlook after selecting Work Offline, Outlook will come back up in offline mode, and should allow you to delete/move the item at that time. Michael Affronti
Outlook Program Manager <div