告诉客户价钱调剂

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We
　　enclose our new catalogue and price list. The revised prices will
　　apply from 1 April 1997. You will see that there have been number of
　　changes in our product range. A number of improved models have been
　　introduced. Out range of washing machines has been completely
　　revamped. Many popular lines, however, have been retained unchanged.
　　You will be aware that inflation is affecting industry as a whole
　　.Ws have been affected like everyone else and some price increases
　　havebeen unavoidable. We have not, however, increased our prices
　　across the board, In many cases, there is a small price increase,
　　but in others, none at all. We can assure you that the quality of
　　our consumer durables has been maintained at a high standard and
　　that our service will continueto be first class. We look forward to
　　receiving your orders.
　　谨谢上新的商品目录和价格表。订正价格定于1997年4月1日起生效。产品系列有一大改革，增添了不少 改进的型号，扒出一系列新款的洗衣机，但很多款的开动号仍坚持不变。通货膨胀影响全部工业连带令货品价格上 涨。固然如斯，本公司并未全面晋升价钱，调剂幅度亦不大。
　　本公司坚守一贯信心，务求生产优质之耐用花费品，逢迎顾客的需要。 谢谢贵公司多年惠顾，盼持续合作。
　　15、 阐明价格调整起因 I
　　enclose our new price list , which will come into effect ,from the
　　end of this month. You will see that we have increased our prices on
　　most models. We have ,however , refrained from doing so on some
　　models of which we hold large stocks. We feel we should explain why
　　we have increased our prices. We are paying 10% more for our raw
　　materials than we were paying last year. Some of our subcontractors
　　have raised their by as much as 15%. As you know , we take great
　　pride in our machines and are jealous of the reputation for quality
　　and dependability which we have achieved over the last 40 years. We
　　will not compromise that reputation because of rising costs. We
　　hope, therefore decided to raise the price of some of our machines.
　　We hope you will understand our position and look forward to your
　　orders.
　　现谨附上本公司新价格表，新价格将于本月底生效。除了存货富余的商品外，其余大局部货品均已调升价格。 是次调整原因是原资料价格升幅上涨10%，一些承包商的价格调升到15%。
　　从前40年，本公司生产的机器品德精良、机能牢靠。今为确保产品品质，唯有稍为调整价格。上述情形，还 望斟酌。愿能与贵公司保持严密配合。
　　16、回复感激信 We greatly appreciate your letter describing the assistance
　　you received in solving your air-conditioning problems. We are now
　　in our fifty year of operation, and we receive many letters like
　　your indicating a high level of customer satisfaction with our
　　installation. We are pleased that our technical staff assisted you
　　so capably. We would like you to know that it you need to contact us
　　at any time in the future. Our engineers will be equally responsive
　　to your request for assistance. If we can be of service to you
　　again, please let us know. Thank you again for your very kind
　　letter.
　　承蒙来信赞赏本公司提供的空调维修工程服务，惊喜不已。五年前开业至今，屡获客户来函褒奖，本公司幸运 之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优良技师，竭诚服 务。在此谨再衷心感谢贵公司的赞美，并请继承保持联络。
　　17、 宴客户咨询其它公司 Thank you for your enquiry of 5 May concerning silk
　　blouses. We regret to say that we do not manufacture clothing to
　　your own designs to the highest European standards: Swan Textiles
　　corporation The industrial zone Shekou We supply the factor with all
　　their silk materials, I enclose a swatch of our stock materials for
　　your examination. Should you desire any of these samples made up
　　into finished products , we can supply the swan factory with them.
　　We hope that this will be of help to you and wish you every success
　　in your business dealings. 谢谢5月5月日来函查问对于纡绸罩衫的事宜。
　　本公司只出产纡绸布料，供给纺织品批发商跟制造厂家，并不制造成衣，因此未能接收贵公司订货，谨致万分 歉意然而，本公司愿意推举本地一家生产优质男装的工厂，信任可按贵公司设计的格式制作合乎欧洲最高尺度的服 装：蛇口产业区天鹅纺织品公司。
　　该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司以为合适，本公司乐意负责供应所需布料 。愿上资料对贵公司有所辅助。
　　谨祝生意兴旺，事事顺达。
　　18、 改良服务 Thank you for your letter of 26 January. I
　　apologize for the delivery problems you had with us last month. I
　　have had a meeting with our production and shipping managers to work
　　out a better system for handling your account .We know we made a
　　mistake on your last order . Although we replaced it for you. we
　　want to make sure it does not happen again. We have devised the
　　enclosed checklist to use for each of your future order. It includes
　　your firm's particular specifications, packing requirements and
　　marking instructions. I believe can service your company better and
　　help you operations run more smoothly with this safeguard. Please
　　contact us if there are any additional points you would like us to
　　include.
　　感谢1月26日来信。对上月贵公司调换所需货品，唯恐相似事件再产生，本公司生产、运输和出口部经理已 商讨制定更有效方式处置贵公司事务，并为此特殊设计清单。
　　随信仰上该清单，供贵公司今后订货之用。当中包含特别规格、包装要乞降樗解释等栏目，相信此举有助本公 司提供更佳服务，增进双方协作。如欲增设任何栏目于该清单上，请求惠示。
　　19、 拒绝客户的要求 Thank you for your enquity of 25 August.We are always
　　pleased to hear from a valued customer.I regret to say that we
　　cannot agree to your request for technical information regarding our
　　software security sysytems.The fact is,that most of our competitors
　　also keep such information private and confidential.I sincerely hope
　　that this does not inconvenience you in any way.If there is any
　　other way in which we can help. do not hesitte to contact us again.
　　8月25日信收悉，谨此致谢。
　　来信请求本公司供给有关软件保密体系的技巧资料，但鉴于同行向来视该等材料为秘密文件，本公司亦不便流 露，尚祈见谅。愿望有会因而为贵公司造成不便。如需本公司帮助其余事宜，欢迎随时赐顾垂询。
　　祝业务欣欣向荣!
　　20、 敷衍难办的客户 We have been doing business together for a long
　　time and we value our relationship of late, we have not been able to
　　provide the kind of service we both want. The problem is that your
　　purchasing department is changing orders after they have been
　　placed. This has led to confusion and frustration for both of our
　　companies. In several instances. you have returned goods that were
　　originally ordered. To solve the problem , I propose that on receipt
　　of an order, our sales staff contact you to verify it. If you decide
　　on any changes, we will amend the order and fax you a copy so that
　　you can check it. I trust this system will cut down on delays and
　　errors, and allow our operations to run smoothly.
　　承蒙多年惠顾，本公司感激万分。然近来合作呈现问题，令服务水准未能吻合对方要求，本公司为此提忧不已 。
　　贵公司采部发出定单后，再三更改内容；更有甚者，多次退回订购之货品，导致了双方公司工作中的凌乱和迷 惑。为防止问题日趋重大，特此在接到定单后，由本公司销售职员与贵公司复核。若需作出改支，本公司把定单修 正后电传副本，供贵公司查核。
　　渴望上述措施禁受减少耽搁，促进双方业务发展。
　　21、 非正式的预约要求 Could we meet some time this month
　　to discuss the hypermarket proposal? We want to make decision by the
　　beginning of next month. We would very much like to hear your
　　thoughts before we make any definite plans. Could you choose a venue
　　for the meeting? I can fly to London any time, Perhaps you would
　　prefer Lyon or Paris? I leave it to you to choose. I look forward to
　　seeing you again.
　　你好!未知是否于本月会见，商谈有关特大自助市场的倡议呢?咱们筹备于下月初作出最后决议。在未订下明 白打算之前，盼望能征询的看法。敢问能否选定会面地点?在伦敦、巴黎或里昂商谈都能够，悉随尊 便。
　　等待与您会晤。
　　22、 物色代办商 Our company manufactures a range of printing
　　presses that are used successfully by companies in over 20
　　countries. A product specification brochure is enclosed. We are
　　considering expanding our products to new markets and we would
　　appreciate you assistance. In particular ,cheapest ghd straighteners, we would like to identify
　　the best agents who are currently serving the printing industryin
　　your region. We are looking for organizations which conduct their
　　business in a truly professional manner. They must be fully
　　conversant with thetechnical side of the printing industry and have
　　a comprehensive understanding of all the features of the lines t6hey
　　represent. We would be very grateful if you could take a few moments
　　to send us the names of three or four organizations that match our
　　requirements.We shall then contact them to explore the possibility
　　of establishing a mutually acceptable business relationship. Thank
　　you very much for your time and consideration in this matter.
　　本公司生产的一系列印刷机，获二十多个国度的公司采取。随函附上产品规格仿单，谨供参考。
　　现为该产品开辟新市场，生机得悉贵地域从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨 冗寄来数个契合上述要求代理商商号，则感谢不尽。本公司将与其接洽，研讨能否树立互惠互利折业 务关联。
　　右蒙惠告，不胜感荷,paul smith jeans!
　　23、 欢送新署理商 I would like to welcome you to our
　　organization. We are very pleased to have you on our ream. I know
　　that you will be equally proud of our products. Our European sales
　　Representative, Antoine Gerin , will be in touch with you at regular
　　intervals. Please feel to call him any time you have a problem, If I
　　can regular intervals. Please feel free to call him any time you
　　have a problem. If I can ever be of service, please call me. I am
　　planning a trip to France next month, and I am looking forward to
　　meeting you. In the meantime, the best of luck with our product
　　line.
　　欢迎参加本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼•格林会按期与联 系，遇有问题可与他切磋。若有其他须要,nike air max red，欢迎向我提出。
　　下月我将赴法国一游，冀望能与您会面。谨祝产品销量节节回升,prada by prada。
　　24、 要求约见 Would you be interested in stocking a radical new departure
　　in laptop computers? I would very much like to brief you on this
　　great innovation. Could we make an appointment? The machine is the
　　same size as most laptops but comes with some totally new features.
　　The retail price will undercut its nearest competitor by at least
　　20%.I shall be in the UK from 1 September to 20 October. If you
　　would like to know more, just fax or telex me.
　　贵公司有没有考虑配置最新型号的手提电脑?本公司诚意推介该簇新产品，盼能预约时光作一先 容。
　　该电脑体积和同类电脑相仿，但装备多项进步功效。其零 售
　　价较同类产品廉价20%以上。自己将于9月1日至10月20日勾留英国。如蒙拨冗懂得该产 品资料，烦 请函复。
　　25、 谢绝约见 Thank
　　you for your letter of 7 July regarding your new laptop computer. I
　　regret to say that we cannot agree to your request for an
　　appointment. We currently have the sole agency for another computer
　　company, Under the terms of the contract , We are barred from
　　stocking any other company's products. The sole agency comes under
　　review in six months' time . Contact us then and we may be able to
　　consider your new product. 7月7日有关新型号手提电脑函收悉。
　　本公司暂未能部署会面，深感歉意。现时正为另一家电脑公司提任独家代理，依据合约条款，不得销售别家电 脑公司的产品。该代理权将于六个月后期满。届时烦请再作联系，共商贵产品代理事宜。
　　26、 批准约见 Thank you for your letter of 15 September. I note that you
　　will bein the UK during the whole of November. We are quite
　　interested by the fashion knitwear illustrated in yourcatalogue. As
　　a fashion Chain. We might consider having some of our own designs
　　manufactured in China. Please let me know when you would like to
　　call on us. The week beginning 6 November would suit me best. I look
　　forward to meeting you and discussing this matter.
　　感谢9月15日的来信。欣闻阁下将于11月逗留伦敦一个月，望到时能拨冗相会。本公司对贵公司商品目录 中的针织古装深感兴致。现正研究设计款式，在中国制造后寄本公司时装连锁店发售。
　　如能于11月6日或其后数天抽空来访，当感激不尽。 期待与您会面，商议有关事宜。