Microsoft rolled out to all of its Hotmail consumers the newest version of its Web-based e-mail program in early August. Given that that time,
Purchase Windows 7, many customers have been reporting issues accessing and composing their mail when making use of the most recent release.“During the Windows Reside Hotmail rollout, we observed some clients are obtaining issues. We are operating quickly to resolve these problems and apologize for just about any inconvenience this may well be triggering our clients. If a client is going through an problem, they will need to check the Windows Reside Solution Middle to report their issue and get potential options,
Office 2007 Enterprise Key,” said a company spokesperson I contacted via e-mail.Given that the end of July, hundreds of countless complaints have been added to the support forums. (Update: People in the forum say there are hundreds, but it;s hard to get a real count as Microsoft has restarted the support threads, claiming “technical issues.”)On August 10, company officials added to the forums just a few suggestions to head off some of the problems.Microsoft is advising customers to try making use of browsers other than Safari 3 and Firefox 2 as a remedy. According to Microsoft, the new Hotmail seems to be operating effectively with:* Internet Explorer 6.0+ on Windows
* Internet Explorer 6.x
* Internet Explorer 7.x
* Internet Explorer 8.x (Standards mode)
* Firefox 3.0+ on Windows and Macintosh
* Safari 4.0+ on Windows and Macintosh
* Chrome on Windows – most recent major versionMicrosoft is advising Windows XP,
Office Pro Plus, Vista and
Windows 7 consumers who are possessing viewing problems to make sure their high-contrast options are off. They;re also asking Hotmail consumers experiencing problems to let them know which ISPs they are utilizing.I asked Microsoft officials whether they had any further plans to treatment the reported Hotmail difficulties. I was referred by a company spokesperson to this blog post announcing the availability of the new Hotmail to 350 million customers. In that post, Microsoft Plan Manager Mike Schackwitz says:“We’ve previously gotten lots of feedback, and we’ve currently made some changes primarily based on the feedback we’ve received – for instance, we no longer sign you into Messenger by default. We’ll continue to go through feedback, and we’ll continue to make improvements and updates. So, keep the comments coming and thanks for using Hotmail.”Hmm. So does that mean the Hotmail version that we Hotmail customers are running now is not the final edition,
Microsoft Office 2007 Product Key, but a beta/test build? Microsoft takes pains to make it less-than-clear as to whether releases of its Windows Reside services are in beta or final form. No word back from company officials yet on that point.Update (August 11): I think the team is acknowledging that the worldwide rollout is not final and will be updated again before it is considered to be so — which is good news for those unable to access their mail. However,it;s hard to tell from this statement,
Office 2010 Professional Plus Key, delivered via a corporate spokesperson:“As a internet service, the Hotmail team will continue to make periodic updates based on buyer feedback and its desire to be the most efficient email service. The blog post you referenced was written to share the global availability of a significant update to the new (Wave 4) Hotmail.”I;ve had no challenges accessing my new Hotmail account (using IE 8 or Firefox 3.6.8) and have found the new Sweep feature to be useful. Any other Hotmail end users out there have specific issues to report?